Use of this Site, which is owned by BEATRIX ONG is subject to the following legal terms.
Copyright and all other intellectual property rights, in both the content of this Site, including trademarks, names, logos displayed (the “Trademarks”) on this Site are registered and unregistered Trademarks owned by BEATRIX ONG and licensed. Except as expressly set out below, all rights reserved.
Content included on the Site may be accessed by you for your own internal non-commercial use only. You may not copy, perform, publish, modify, transfer, create derivative works from, commercially exploit or otherwise use in whole or part any content, software, products or services obtained from this Site.
You may not delete or alter, in part or in whole, any copyright, trade mark, intellectual property or other legal notices from any part of this Site.
You will keep any password assigned to you which permits access to this Site or any part of this Site strictly confidential and shall not divulge it to any other person.
Unauthorised use of this Site, including, but not limited to, unauthorised entry into it, misuse of passwords or misuse of any other information, is strictly prohibited.
You may not use this Site in any manner that could damage, disable, overburden, or impair this Site or interfere with any other party's access to and/or use of this Site.
You may not attempt to gain unauthorised access to this Site, computer systems or networks connected to this Site, through hacking, password mining or any other means. You must not use these facilities to commit or encourage a criminal offence, to insert, transmit or distribute viruses or corrupt data or to send any unsolicited advertisement or other promotional material (that is, "spam").
You agree that you will not engage in any activities related to this Site that are contrary to applicable laws or regulations. You may not use this Site for any purpose that is unlawful or prohibited by these legal terms.
Unless authorised in writing by BEATRIX ONG, BEATRIX ONG expressly prohibits linking of any part of this Site to or from any other Sites (including so-called "deep-linking").
You are prohibited from using any marks for any purpose including, but not limited to use as meta tags on other pages or Sites on the Internet.
BEATRIX ONG may terminate your access and use of any part of this Site at any time without notice. By accessing the Site, you warrant and represent to the website that you are legally entitled to do so and to make use of the information made available via the Site.
BEATRIX ONG makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the Site.
External links may be provided for your convenience, but they are beyond the control of the Site owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
You have the right to withdraw from the purchase agreement you entered into within 14 calendar days from the day you receive the Goods, or evidence to that fact, without giving any reason. Returns must be communicated in writing. The cancellation period is 14 calendar days; the cancellation period runs from delivery of the good(s), or last good if the order is in multiple parts, or evidence to that fact. The goods must be returned 14 calendar days from the date the cancellation is communicated to BEATRIX ONG. Refunds are to be paid no later than 14 calendar days after the actual return of the goods, or evidence to that fact; BEATRIX ONG, or affiliate, is not obligated to issue any refunds if the goods are received later than 14 calendar days from the written communication of the cancelation of an order. The costs and method of a returns shipment will be the responsibility of the Customer. Orders must be returned in one shipment.
BEATRIX ONG will not accept returns for any items that have been worn, exposed to damaging elements or if the BEATRIX ONG tags have been removed. Returns that are soiled or damaged through wear and tear may not be accepted for a refund or exchange. Should an item be received by you in a damaged state or without tags, we ask you contact us immediately. We strongly recommend that products are checked thoroughly before they are tried on or any tags or packing are disposed of.
All shoes should be tried on a carpeted surface and kept in protective dust bags provided until you are certain you are keeping them.
The original BEATRIX ONG shoe box is considered a part of the product and shoes returned without it may be sent back to the customer.
Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside the European Community (EU). If you are located outside the EU you will be required to pay additional taxes and duties on exchange items.
While we are unable to exchange items for alternative styles and colours, we are able to assist by ensuring a smooth return and full refund, and then provide assistance with placing a new order for the preferred item. Please note any duties and taxes will be incurred again as per exchanges.
Please email info@beatrixong to exchange or return items.
Payment will be taken in full at the time of placing the order.
BEATRIX ONG shall aim to deliver the product within 4-12 weeks of the order confirmation; the delivery of an order is subject to the availability of materials and BEATRIX ONG reserves the right amend the delivery time as necessary.
Once your order has been placed, we are unable to cancel or amend the order.
Fabric colours and materials may vary. BEATRIX ONG cannot accept responsibility for any variations in colour, shade and texture and will not accept returns on this basis.
ORDERS AND ACCEPTING OF YOUR PAYMENT
Once your order has been placed, you will receive a confirmation email that we have received the details of your order. Please note that this is not a confirmation that your order has been accepted by us. We reserve the right not to accept your order for payment, shipping restrictions or stock reasons. If your order is not cancelled and once your order has been accepted, you will then receive a confirmation of the dispatch of your goods. Goods will be delivered within 30 calendar days of the confirmation of the dispatch of goods. Risk passes to the customer on delivery of delivery of evidence to that fact; any damage prior to delivery is the responsibility of BEATRIX ONG , or affiliate.
All pre-orders are subject to availability. For all items on pre-order, we are awaiting delivery to our warehouse. Pre-ordering means you may make payments in advance to BEATRIX ONG to ensure you have priority of receiving this item.
Products are for you own personal use and not for resale. BEATRIX ONG reserve the right to restrict multiple purchases of one style made by the same customer or to be shipped to the same shipping address.
The content included on this Site is provided on an "as is" basis. BEATRIX ONG does not give any other warranty, express or implied, or make any representation including without limitation that the content included in this Site is complete or accurate or up to date. BEATRIX ONG reserves the right in its sole discretion and without any obligation or notice requirement to change, alter or edit content included in this Site.
BEATRIX ONG will not be liable for any damages (including without limitation for loss of profits, loss of business or of anticipated savings, loss of goodwill, loss of reputation, loss or corruption of data or for any type of special, indirect, incidental or consequential loss or damage) whether arising out of your use or delay or inability to use this Site or its content whether arising in contract, tort (including negligence) or otherwise except in the case of fraud or death or personal injury caused by BEATRIX ONG 's negligence.
BEATRIX ONG does not take responsibility for any event which is outside its reasonable control nor for any consequential loss arising from such an event.
From time to time, BEATRIX ONG may change, alter or modify these legal terms. Any changes to these legal terms will be posted on this Site and any use by you of this Site after any such changes have been posted shall be deemed to indicate your agreement to the modified legal terms, but will not affect any orders already placed by you. If you do not agree to the modified legal terms, you should cease use of this Site.
These legal terms shall be governed by and interpreted in accordance with the courts of England and Wales. The courts of England and Wales shall have non-exclusive jurisdiction to hear all disputes arising in connection with these conditions.